Overview This article walks you through launching your very first patient encounter in Clinical Sc
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Full Article
Clinical Scribe: Starting your first encounter
Overview
This article walks you through launching your very first patient encounter in Clinical Scribe, so you can begin documenting notes, orders, and observations right away.
Prerequisites
| Item | Why it’s needed |
|---|---|
| Active Clinical Scribe account | Grants you access to the dashboard and patient list. |
| User role with “Scribe” permissions | Allows you to create and edit encounters. |
| Patient has been added to the system | An encounter must be linked to a patient record. |
| Internet connection | Clinical Scribe is a cloud‑based SaaS platform. |
| Supported browser (Chrome 112+, Edge 112+, or Firefox 112+) | Ensures all UI elements display correctly. |
Step‑By‑Step Guide
- Log in to Clinical Scribe
https://app.clinicalscribe.com.
- Enter your email and password, then click the blue “Sign In” button at the bottom of the login form.
- [Screenshot: Login screen with highlighted “Sign In” button]
- Navigate to the Patient List
- The main panel now shows a searchable table of all patients.
- [Screenshot: Patients page with left‑hand navigation highlighted]
- Select the patient for your first encounter
- Click the patient’s row to open the Patient Summary view.
- [Screenshot: Patient list with a row highlighted]
- Start a new encounter
- A modal titled “Create New Encounter” appears.
- [Screenshot: Patient Summary with “+ New Encounter” button highlighted]
- Enter basic encounter details
- Date & Time: Verify the automatically populated date and time, or adjust using the calendar icon.
- Provider: Your name should be pre‑filled; change it only if you’re documenting for another clinician.
- Click the purple “Create” button at the bottom of the modal.
- [Screenshot: Create New Encounter modal with fields highlighted]
- Familiarize yourself with the Encounter Workspace
- By default, you land on the Notes tab, which contains a rich‑text editor and a “Start Dictation” microphone icon.
- Add your first note
- When you’re done, click the blue “Save” button in the top right corner of the editor toolbar.
- A small toast notification will confirm “Note saved.”
- [Screenshot: Notes tab with editor and highlighted “Save” button]
- Close the encounter (optional)
- Confirm the action in the pop‑up dialog by clicking “Yes, close.”
- [Screenshot: Close Encounter button and confirmation dialog]
You have now successfully started and documented your first encounter in Clinical Scribe!
Common Issues
| Symptom | Likely Cause | Fix |
|---|---|---|
| “+ New Encounter” button is disabled | You lack the “Scribe” role or the patient record is archived. | Ask your admin to grant Scribe permissions or reactivate the patient. |
| Encounter does not appear in the patient’s timeline | The encounter was saved as a draft, not closed. | Click “Close Encounter” or ask a provider to finalize it. |
| Saving a note shows “Error saving” | Temporary network glitch or browser cache issue. | Refresh the page, ensure you have a stable connection, and try again. |
| Dictation microphone icon is missing | Browser does not have microphone permission. | In the browser address bar, click the lock icon → “Site settings” → enable “Microphone.” |
| UI elements look broken or missing | Unsupported browser version. | Update to the latest Chrome, Edge, or Firefox version. |
Related Articles
- Clinical Scribe: Adding a New Patient – How to create and import patient records.
- Clinical Scribe: Using the Dictation Feature – Turn speech into structured notes.
- Clinical Scribe: Managing Orders and Results – Place labs, imaging, and view results within an encounter.
Still Need Help?
If you ran into a problem that isn’t covered here, our support team is ready to assist:
- Submit a ticket from the Help icon (question mark) in the top navigation bar.
- Email support@clinicalscribe.com (include screenshots and the patient ID).
- Live chat is available Mon‑Fri, 8 am – 6 pm PST by clicking “Chat with us” on the lower right corner of the app.
We’re here to make your scribing experience smooth and efficient!
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