HIPAA Compliant · BAA Included · 24/7 Live

AIanswers your phones.
Your doctors see families.

Sick visits, wellness checks, prescription refills, after-hours advice — MedReceptionist handles the call volume that overwhelms family practice front desks every single day.

Works with every EHR — Epic, athenahealth, eClinicalWorks, and more
HIPAA Compliant
Works with Epic + 5 more
<2s Answer Time
24/7 Coverage

Sound familiar?

These problems cost family medicine practices thousands every month — and they're all solvable.

Flu Season Phone Avalanche

October through March, call volume spikes 50%+. Sick kids, flu shots, COVID concerns. Your 2-person front desk can't handle 200+ calls per day.

Prescription Refill Overload

Refill requests account for 30-40% of all inbound calls. Each one takes 3-5 minutes of staff time for something AI handles in seconds.

Same-Day Sick Visit Demand

Parents call at 7 AM needing a same-day visit for a sick child. By the time staff processes the queue, slots are gone. AI books same-day slots in real time.

Well-Visit Scheduling Gap

Annual physicals, pediatric well-checks, and preventive screenings slip through the cracks without proactive outreach. That's lost revenue and worse patient outcomes.

A real patient call, handled by AI

Sample Call Scenario
My 3-year-old has had a fever since last night. I need a same-day appointment.
The AI asks about temperature, symptoms, and duration, finds the first available pediatric sick visit slot, books it, and texts the parent pre-visit instructions.
After-Hours Example
A parent calls at 2 AM about a child's ear pain.
Follows your after-hours triage — reassures for non-emergency symptoms, recommends OTC pain relief, and books a first-available morning sick visit.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed patients.

Books into Epic

Direct integration with Epic, athenahealth, eClinicalWorks, NextGen, Practice Fusion, Greenway. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Deploy it your way

MedReceptionist adapts to how your family medicine practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person patients.

Backup

Staff answers first. AI catches overflow when they're busy with patients or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your patients always reach someone.

Works with your family medicine software

Direct integration with major EHR and practice management systems.

Epic athenahealth eClinicalWorks NextGen Practice Fusion Greenway + more

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the patients in front of them."

Office Manager
Family Medicine Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our Epic scheduling. Patients can't tell the difference — they just know someone always answers."

Practice Owner
Family Medicine Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing patients to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
Family Medicine Practice, FL

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average family medicine visit value: $180 (average office visit).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our family medicine practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans

The math is simple

At $180 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from patients who need you

Common questions from family medicine practices

Yes. The AI distinguishes appointment types — pediatric well-checks, adult physicals, sick visits, follow-ups — and books into the correct visit type and provider schedule.

Yes. The AI captures medication name, dosage, pharmacy, and patient details. Your staff processes refills in batch without phone tag.

Most family medicine practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing patients to voicemail

See MedReceptionist in action for your family medicine practice. 15-minute demo, no commitment.

Book Your Free Demo
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