HIPAA Compliant · BAA Included · 24/7 Live

AIhandles your phones.
Your surgeons handle patients.

Injury calls, surgical consultations, post-op follow-ups, PT referrals — MedReceptionist manages high call volume so your staff manages the clinic.

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Works with every EHR — Epic, athenahealth, ModMed, and more
HIPAA Compliant
Works with Epic + 5 more
<2s Answer Time
24/7 Coverage
Orthopedic Challenges

Sound familiar?

These problems cost orthopedic practices thousands every month — and they're all solvable.

Post-Op Call Floods

After surgery, patients call 3-5 times with recovery questions. Your nurses spend hours on phone triage instead of clinical care.

Urgent Injury Calls

ACL tears, fractures, dislocations — patients need to know if they should go to the ER or your office. AI triages and routes appropriately.

Multi-Provider Scheduling

Orthopedic groups have 5-15 providers across sub-specialties (hand, knee, spine, sports). Routing patients to the right doctor is complex.

Surgical Coordination

Pre-op calls, clearance questions, post-op scheduling — each surgery generates 6-10 admin calls. AI handles the routine ones.

How It Works

A real patient call, handled by AI

Sample Call Scenario
I twisted my knee playing basketball. It's swollen and I can't straighten it.
The AI triages the symptoms, determines it's urgent but not ER-level, books a same-day sports medicine slot, and texts pre-visit instructions including RICE protocol.
After-Hours Example
A post-surgical patient calls at midnight concerned about increased pain.
Follows your post-op triage protocol, determines it's within expected recovery parameters, reassures the patient, and books a next-day follow-up.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed patients.

Books into Epic

Direct integration with Epic, athenahealth, ModMed, AdvancedMD, DrChrono, Greenway. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Flexible Deployment

Deploy it your way

MedReceptionist adapts to how your orthopedic practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person patients.

Backup

Staff answers first. AI catches overflow when they're busy with patients or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your patients always reach someone.

Integrations

Works with your orthopedic software

Direct integration with major EHR and practice management systems.

Epic athenahealth ModMed AdvancedMD DrChrono Greenway + more
Security & Compliance

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II
What Practices Say

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the patients in front of them."

Office Manager
Orthopedic Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our Epic scheduling. Patients can't tell the difference — they just know someone always answers."

Practice Owner
Orthopedic Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing patients to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
Orthopedic Practice, FL
Pricing

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average orthopedic visit value: $300 (office visit (surgical consults significantly higher)).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Professional
$149/mo
  • Everything in Starter
  • Epic integration
  • Multi-language (9 languages)
  • Custom knowledge base
  • Up to 5 providers
  • Two-way SMS
  • Analytics dashboard
  • Priority support
Start Free Trial
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our orthopedic practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans
Return on Investment

The math is simple

At $300 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from patients who need you

Orthopedic FAQ

Common questions from orthopedic practices

Yes. Based on the patient's symptoms and injury type, the AI routes to the correct sub-specialty — hand, knee, hip, spine, sports medicine, or general orthopedics.

Yes. You configure post-op protocols by procedure type. The AI answers common recovery questions, flags true emergencies to your on-call surgeon, and books follow-ups.

Most orthopedic practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing patients to voicemail

See MedReceptionist in action for your orthopedic practice. 15-minute demo, no commitment.

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