HIPAA Compliant · BAA Included · 24/7 Live

AIanswers your calls.
Your therapists treat patients.

Referral follow-ups, recurring visit scheduling, insurance authorizations, after-hours calls — MedReceptionist handles the phone so your staff handles the clinic floor.

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Works with every EHR — WebPT, Clinicient, TheraOffice, and more
HIPAA Compliant
Works with WebPT + 5 more
<2s Answer Time
24/7 Coverage
Physical Therapy Challenges

Sound familiar?

These problems cost physical therapy practices thousands every month — and they're all solvable.

Referral Follow-Up Lag

A physician sends a referral. If you don't call the patient within 24 hours, they go elsewhere. Your staff is on the clinic floor treating patients — they can't make outbound calls fast enough.

Authorization Headaches

Patients call asking about visit limits, authorization status, and copay amounts. Your staff spends hours on insurance calls instead of patient care.

Multi-Visit Scheduling

PT patients need 2-3 visits per week for 6-8 weeks. Scheduling and rescheduling 12-24 appointments per patient creates massive admin overhead.

Cancellation Cascades

One cancellation opens a slot that could be filled. Without instant rebooking, those slots stay empty — lost revenue every single day.

How It Works

A real patient call, handled by AI

Sample Call Scenario
My doctor referred me for PT after knee surgery. Do you take Aetna? I need to start this week.
The AI confirms Aetna acceptance, checks availability for the referring diagnosis, books an eval slot, and texts the patient intake paperwork.
After-Hours Example
A post-surgical patient calls at 7 PM concerned about swelling.
Follows your triage protocol — reassures for expected symptoms, flags true emergencies to your on-call number, and books a follow-up visit for the next day.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed patients.

Books into WebPT

Direct integration with WebPT, Clinicient, TheraOffice, Net Health, Prompt EMR, Jane App. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Flexible Deployment

Deploy it your way

MedReceptionist adapts to how your physical therapy practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person patients.

Backup

Staff answers first. AI catches overflow when they're busy with patients or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your patients always reach someone.

Integrations

Works with your physical therapy software

Direct integration with major EHR and practice management systems.

WebPT Clinicient TheraOffice Net Health Prompt EMR Jane App + more
Security & Compliance

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II
What Practices Say

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the patients in front of them."

Office Manager
PT Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our WebPT scheduling. Patients can't tell the difference — they just know someone always answers."

Practice Owner
PT Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing patients to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
PT Practice, FL
Pricing

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average physical therapy visit value: $150 (per therapy session).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Professional
$149/mo
  • Everything in Starter
  • WebPT integration
  • Multi-language (9 languages)
  • Custom knowledge base
  • Up to 5 providers
  • Two-way SMS
  • Analytics dashboard
  • Priority support
Start Free Trial
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our physical therapy practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans
Return on Investment

The math is simple

At $150 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from patients who need you

Physical Therapy FAQ

Common questions from physical therapy practices

Yes. Full integration with WebPT, Clinicient, TheraOffice, Net Health, Prompt, and other PT-specific systems. Real-time scheduling access.

Yes. The AI can book recurring visit blocks (e.g., Mon/Wed/Fri for 6 weeks) and manage rescheduling within the series.

The AI captures referral details from the calling patient — referring physician, diagnosis, insurance — and books the initial evaluation. Your staff reviews before the visit.

Most physical therapy practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing patients to voicemail

See MedReceptionist in action for your physical therapy practice. 15-minute demo, no commitment.

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