HIPAA Compliant · BAA Included · 24/7 Live

AIhandles your calls.
You handle what matters most.

New patient intakes, medication refills, appointment changes, crisis triage — MedReceptionist answers every call with the sensitivity mental health patients need.

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Works with every EHR — SimplePractice, TherapyNotes, Valant, and more
HIPAA Compliant
Works with SimplePractice + 5 more
<2s Answer Time
24/7 Coverage
Psychiatry Challenges

Sound familiar?

These problems cost psychiatry practices thousands every month — and they're all solvable.

New Patient Barriers

Reaching out for mental health help is hard enough. When a patient finally calls and gets voicemail, 80% won't call back. That call might not happen again.

Medication Refill Volume

Psych practices handle more refill calls than almost any specialty. SSRI, ADHD, anxiety medications — each refill call takes 3-5 minutes of staff time.

Crisis vs. Routine Triage

Your staff needs to distinguish between someone scheduling a follow-up and someone in acute distress. Getting this wrong has real consequences.

Session Interruptions

Therapists and psychiatrists can't take calls during sessions. That's 6-8 hours per day of missed calls for solo practices.

How It Works

A real patient call, handled by AI

Sample Call Scenario
I've been struggling with anxiety and my primary care doctor suggested I see a psychiatrist. Are you accepting new patients?
The AI responds warmly, confirms availability, explains the intake process, and books a new patient evaluation.
After-Hours Example
A patient calls at midnight in distress.
Follows your crisis protocol — provides the 988 Suicide & Crisis Lifeline number, contacts your on-call provider if configured, and books a next-day urgent follow-up.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed patients.

Books into SimplePractice

Direct integration with SimplePractice, TherapyNotes, Valant, ICANotes, athenahealth, Epic. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Flexible Deployment

Deploy it your way

MedReceptionist adapts to how your psychiatry practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person patients.

Backup

Staff answers first. AI catches overflow when they're busy with patients or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your patients always reach someone.

Integrations

Works with your psychiatry software

Direct integration with major EHR and practice management systems.

SimplePractice TherapyNotes Valant ICANotes athenahealth Epic + more
Security & Compliance

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II
What Practices Say

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the patients in front of them."

Office Manager
Psychiatry & Mental Health Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our SimplePractice scheduling. Patients can't tell the difference — they just know someone always answers."

Practice Owner
Psychiatry & Mental Health Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing patients to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
Psychiatry & Mental Health Practice, FL
Pricing

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average psychiatry visit value: $200 (average psychiatric visit).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Professional
$149/mo
  • Everything in Starter
  • SimplePractice integration
  • Multi-language (9 languages)
  • Custom knowledge base
  • Up to 5 providers
  • Two-way SMS
  • Analytics dashboard
  • Priority support
Start Free Trial
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our psychiatry practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans
Return on Investment

The math is simple

At $200 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from patients who need you

Psychiatry FAQ

Common questions from psychiatry practices

Yes. Crisis protocols are a core configuration. The AI recognizes distress indicators, provides crisis hotline numbers (988), routes to your on-call provider, and follows your specific emergency procedures.

The AI voice is warm, patient, and non-judgmental. For a population where 'just reaching out' is the hardest step, getting a compassionate immediate response — instead of voicemail — can make a real difference.

Most psychiatry practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing patients to voicemail

See MedReceptionist in action for your psychiatry practice. 15-minute demo, no commitment.

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