HIPAA Compliant · BAA Included · 24/7 Live

AIhandles your calls.
Your team handles the animals.

Wellness exams, emergency triage, medication refills, boarding inquiries — MedReceptionist answers every call so your vet techs stay in the treatment area.

Book a Free Demo See Pricing
Works with every EHR — Cornerstone, Avimark, eVetPractice, and more
HIPAA Compliant
Works with Cornerstone + 5 more
<2s Answer Time
24/7 Coverage
Veterinary Challenges

Sound familiar?

These problems cost veterinary practices thousands every month — and they're all solvable.

Emergency vs. Routine Sorting

"My dog ate chocolate" vs. "I need heartworm refills." Your staff spends all day triaging urgency on the phone instead of assisting with procedures.

After-Hours Emergencies

Pets don't get sick on schedule. Weekend and evening emergency calls go to voicemail — pet owners panic and drive to the emergency vet clinic instead.

Boarding & Grooming Inquiries

Non-medical calls about boarding availability, grooming prices, and drop-off times eat up phone lines during peak medical hours.

New Puppy/Kitten Surge

Spring and holiday adoption seasons spike new patient calls 40%+. Each new pet needs vaccines, spay/neuter scheduling, and multiple follow-ups.

How It Works

A real pet owner call, handled by AI

Sample Call Scenario
My cat hasn't eaten in two days and seems lethargic. Should I bring her in?
The AI asks about symptoms, determines it warrants a same-day exam, books a sick visit, and texts the owner pre-visit fasting instructions.
After-Hours Example
A pet owner calls at midnight — their dog is vomiting repeatedly.
Triages based on your emergency protocol, determines it needs immediate care, and provides directions to your partner emergency clinic.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed pet owners.

Books into Cornerstone

Direct integration with Cornerstone, Avimark, eVetPractice, Shepherd, Digitail, NaVetor. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Flexible Deployment

Deploy it your way

MedReceptionist adapts to how your veterinary practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person pet owners.

Backup

Staff answers first. AI catches overflow when they're busy with pet owners or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your pet owners always reach someone.

Integrations

Works with your veterinary software

Direct integration with major EHR and practice management systems.

Cornerstone Avimark eVetPractice Shepherd Digitail NaVetor + more
Security & Compliance

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II
What Practices Say

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the pet owners in front of them."

Office Manager
Veterinary Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our Cornerstone scheduling. Pet owners can't tell the difference — they just know someone always answers."

Practice Owner
Veterinary Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing pet owners to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
Veterinary Practice, FL
Pricing

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average veterinary visit value: $175 (average veterinary visit).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Professional
$149/mo
  • Everything in Starter
  • Cornerstone integration
  • Multi-language (9 languages)
  • Custom knowledge base
  • Up to 5 providers
  • Two-way SMS
  • Analytics dashboard
  • Priority support
Start Free Trial
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our veterinary practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans
Return on Investment

The math is simple

At $175 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from pet owners who need you

Veterinary FAQ

Common questions from veterinary practices

Yes. The AI routes medical appointment requests to your clinical schedule and boarding/grooming inquiries to those calendars separately.

Yes. MedReceptionist integrates with Cornerstone, Avimark, eVetPractice, Shepherd, and other veterinary practice management systems.

Yes. You configure emergency protocols (toxin ingestion, trauma, breathing difficulty). The AI triages, routes true emergencies to your on-call vet or partner ER, and books urgent visits for non-emergencies.

Most veterinary practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing pet owners to voicemail

See MedReceptionist in action for your veterinary practice. 15-minute demo, no commitment.

Book Your Free Demo
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