HIPAA Compliant · BAA Included · 24/7 Live

AIhandles your calls.
You handle their vision.

Eye exams, contact lens orders, insurance questions, after-hours emergencies — MedReceptionist picks up every call so your optical staff stays on the floor.

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Works with every EHR — RevolutionEHR, Crystal PM, Compulink, and more
HIPAA Compliant
Works with RevolutionEHR + 5 more
<2s Answer Time
24/7 Coverage
Optometry Challenges

Sound familiar?

These problems cost optometry practices thousands every month — and they're all solvable.

Insurance Maze

Vision insurance is confusing — VSP, EyeMed, Davis Vision, plus medical plans for eye disease. Patients call just to ask if you take their plan. AI answers instantly.

Contact Lens Reorder Calls

Reorder calls are high-volume, low-complexity. Your staff spends 3-5 minutes per call on something AI handles in 60 seconds.

Annual Exam Reminders

Most patients forget their annual eye exam. Without proactive outreach, you lose 30%+ of recurring patients to whichever practice reminds them first.

Optical Floor Interruptions

When your optician is helping a patient choose frames, a ringing phone pulls them away. AI keeps the phones covered so optical sales stay focused.

How It Works

A real patient call, handled by AI

Sample Call Scenario
I need to reorder my daily contacts
Acuvue Oasys. Same prescription as last time." — The AI verifies the patient, confirms the prescription is current, processes the reorder, and texts shipping confirmation.
After-Hours Example
A patient calls at 11 PM with sudden vision loss in one eye.
Immediately recognizes emergency triage criteria and directs the patient to the nearest ER while alerting your on-call doctor.

Answers in <2 seconds

Every call picked up on the first ring. No hold music. No voicemail. No missed patients.

Books into RevolutionEHR

Direct integration with RevolutionEHR, Crystal PM, Compulink, EyeCloud Pro, MaximEyes, My Vision Express. Real-time availability, instant booking, SMS confirmation.

HIPAA + BAA included

Signed BAA before any data is handled. AES-256 encryption. SOC 2 audited. Built for healthcare.

MedReceptionist Dashboard — Call logs, analytics, and AI performance

Your dashboard: every call logged, every booking tracked, real-time analytics.

Flexible Deployment

Deploy it your way

MedReceptionist adapts to how your optometry practice runs.

Primary

AI answers every call first. Your staff focuses entirely on in-person patients.

Backup

Staff answers first. AI catches overflow when they're busy with patients or on another line.

After-Hours

AI handles nights, weekends, and holidays. Your patients always reach someone.

Integrations

Works with your optometry software

Direct integration with major EHR and practice management systems.

RevolutionEHR Crystal PM Compulink EyeCloud Pro MaximEyes My Vision Express + more
Security & Compliance

Built for healthcare from day one

HIPAAHIPAA Compliant
BAABAA Included
EncryptionAES-256 Encryption
SOC 2SOC 2 Type II
What Practices Say

Real results from real practices

Front desk using MedReceptionist
★★★★★

"We were missing 30% of our calls during peak hours. MedReceptionist picks up every single one now. Our front desk finally has time to focus on the patients in front of them."

Office Manager
Optometry Practice, TX
Doctor reviewing AI dashboard
★★★★★

"Setup took less than a day. The AI already knew how to handle our RevolutionEHR scheduling. Patients can't tell the difference — they just know someone always answers."

Practice Owner
Optometry Practice, CA
Busy practice front desk
★★★★★

"After-hours was our biggest gap. We were losing patients to competitors who happened to answer at 7 PM. Now we capture every call, every time."

Clinical Director
Optometry Practice, FL
Pricing

Simple pricing. No per-minute fees.

Every plan includes unlimited calls, SMS, and 24/7 coverage. Average optometry visit value: $200 (comprehensive eye exam).

Starter
$99/mo
  • Unlimited inbound calls
  • Appointment booking
  • SMS confirmations
  • After-hours handling
  • 1 provider calendar
  • Email support
Get Started
Professional
$149/mo
  • Everything in Starter
  • RevolutionEHR integration
  • Multi-language (9 languages)
  • Custom knowledge base
  • Up to 5 providers
  • Two-way SMS
  • Analytics dashboard
  • Priority support
Start Free Trial
Enterprise
$449/mo
  • Everything in Professional
  • Unlimited providers
  • Multi-location support
  • FHIR / HL7 integration
  • Custom voice
  • Patient intake forms
  • Payment collection
  • Dedicated account manager
Contact Sales
Also from AI Scan Solutions

Need a practice website too?

Many of our optometry practices pair MedReceptionist with a full AI-powered website from MedSiteAI. Voice, site, texting, and SEO — all managed by one team.

  • Done-for-you practice website
  • MedReceptionist voice AI included in higher tiers
  • Online booking, SEO, reviews, analytics
  • HIPAA compliant with BAA
Explore MedSiteAI
Website + Voice Bundle
MedSiteAI Elite
$799/mo
  • Done-for-you AI website
  • MedReceptionist voice AI
  • Two-way patient texting
  • AI chatbot & lead capture
  • Online scheduling
  • Review management
  • SEO optimization
  • All AI tools included
See All Plans
Return on Investment

The math is simple

At $200 per visit, recovering just 2 missed bookings per month pays for MedReceptionist. Most practices recover far more.

<2s

Average answer time (vs. 45s+ industry avg)

24/7

Coverage including nights, weekends, and holidays

0

Missed calls from patients who need you

Optometry FAQ

Common questions from optometry practices

Yes. The AI can verify prescriptions, process reorders for established patients, and handle brand/quantity questions from your product catalog.

You configure your accepted plans (VSP, EyeMed, Davis Vision, etc.) in the knowledge base. The AI tells callers coverage details, copays, and frame allowances.

Most optometry practices are live within 24 hours. We configure your knowledge base, connect your EHR, and test everything before going live.

Most can't. The AI voice is natural and conversational — not robotic. It handles pauses, follow-up questions, and natural speech patterns just like a trained receptionist would.

Cancel anytime. No contracts, no cancellation fees. We keep it simple because we believe the product should earn your business every month.

Stop losing patients to voicemail

See MedReceptionist in action for your optometry practice. 15-minute demo, no commitment.

Book Your Free Demo
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